Pulmonologist

I was suffering chest pains and am new to Victoria so I rang around to find a local doctor that bulk billed. I walked to this clinic whilst suffering to keep an appointment I had booked a few hours earlier. I checked in at the receptionist who then informed me that it was my first visit and I needed 100 dollars, which I didn’t have. I explained I was having chest pains and really needed to see a doctor. They turned me away and I walked suffering home. I suffered a heart attack not long after my visit. This is medical neglect and purely monetarily based and motivated practice. I am writing this laying in hospital…. they should be shut down and deregistered!

We've never been fitter, better or stronger, pretty amazing since I qualify for a seniors discount! Physique Smart have been fantastic helping me grow and reach my potential. I actually chose them because they have amazing attention to detail, deep experience and solid tertiary qualifications, and I've made a complete bunch of friends at the health club, added bonus! (Y)

I was giving my identification details to the assistant girl in Altona North medical group for book an Appointment because I said it’s gonna be my first time! It was fine till the girl said sorry we can not take any new paciente at moment! I asked why and she said because we can not accomodate them! So Is that right?

Altona Medical Group has the worst customer care I've ever experienced. I have visited the practice for over 5 years and did not have any problems until now.Back in November, I was asked to do a test to be submitted externally and was not told that there would be an extra charge for the testing. 2 weeks later, I found an invoiced billed to be from the external pathologist company in my mailbox. I called to clarify if that was something I had to pay as I was not aware and was told by the nurse that that Dr Emma Brown didn't tick the bulk bill box as it should of been bulk billed. They said they would reprint the slip and put it in her office to be redone. I trusted it would be done as it did not seem to be hugely complicated but 1 month later, I received and OVERDUE reminder invoice to my name.I have called several times in the past 3 months to see if there was an update on this slip only to be told that someone will print another copy and put it on her desk and have apparently CC'd the manager, Jenny, so she also aware it needs to be followed up. I have be promised at every call that it will be sorted out either the same day or the next time Emma is in and will be updated once so. I have yet to receive an update and was also told Emma only has a 6 month contract and that she will be leaving at the end of January.It is still ongoing and I believe I have given them many opportunities to get this box reticked only to be disappointed again and again. I asked if there was an option to get another doctor to sign on Emma's behalf as she clearly was ignoring the mistake she has made and was told it was doable if escalated. It has been extremely frustrating that I have to call up and hold them accountable for a mistake one of the doctors have made and was advised to come in to talk to their manager Jenny if I wanted it done. If I was told this sooner, I would not have to wait 3 months and waste my time calling multiple times.I was hoping to have a civil conversation with Jenny regarding this ongoing issue and the outstanding invoices I was told I didn't need to pay, only for her to get defensive and give excuses for the long delay. I only wanted my frustrations to be heard and for her to understand how ridiculous it is for a patient to have to chase up a mistake made by a doctor that can easily be fixed in a couple minutes. Not only did she roll her eyes and cut me off when I was talking to her, she was told she was only made aware a day ago about what has been happening. The miscommunication at this practise is shocking. This practice cannot be trusted to complete such a simple task, how do I trust them with my medical history?This is something they clearly need to work on and something I urge everyone to consider before booking in with one of their services.

Great service and friendly staff

myself and my friend used to detest exercise, but after 4 years my bone mineral density is greater than it's ever recently been and I'm now competent of running 10km at the age of 60! If only i acquired been introduced to Human body Smart years ago.

Extremely Happy , I Visited Live Well Rehab and their fabulous dietetics team , They where absolutely amazing and put together a professional dietitians plan for me.

Seriously wonderful team. They viewed over everything with a professional and friendly strategy. You guys dont realize how much help you have been, thank you so much.Definitely recommend.

Great Service, friendly Staff. The parking is disgusting very unlogical with so many other businesses sharing such a small carpark?????

Worst medical centre I've ever been too. Everytime I come here the staff are so disorganised, no one wants to help. I need to an echo, they told me to come in 30mins earlier than my original appointment and I'm 30mins passed my original appointment. Not one to complain but this place is just a school for future nurses being trained by people who have no Passion or motivation for their careers.